September 2009

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Our CD/DVD Duplicator

CD and DVD duplication & labeling is one of our most popular services. People often ask how we make our duplicates. Here’s the rub:

We use a duplication method where the digital information in the master disc is extracted by a duplicator and burned onto blank media with a laser. This method differs from replication, where discs are molded from raw plastic and physically formed into an exact copy of the master.

The differences are usually minimal, although the duplication process that we use has a slightly higher chance of producing discs that are unplayable in certain players, especially for DVD’s. We use a bit-by-bit verification process for all duplication jobs to ensure that each copy is exact. Check out this link for more details.

-Chris

So I had this idea to create a custom-made arcade stick for one of the current generation gaming consoles. Taking a look at my options with controllers I decided the Xbox 360 had the easiest controller to deal with. So once I had figured out what controller I wanted to use, it was time to start designing this thing.

I dove right into Rhino to get the controller shell created.

Prototype Controller

Prototype Controller in Rhino

Once I had the shell created, I printed it out on the Rapid Prototyper in white to match the Xbox 360 standard shell color. Now the fun part; rewiring the 360 controller to fit into this shell.

Starting off I, gutted the 360 controller and then I wired into the new shell the attachments for power (top of shell) and headphone jack (bottom).

Prototype Controller Base

From there, I wired up the controller to extend the analog stick away from the circuit board (as seen below). I also added an extension on the battery as well.

Prototype Controller - Circuit Board

Now that the controller analog stick was extended, it was time to place it into the shell and work on wiring up the buttons.

Prototype Controller - Contents in Shell

With the contents in place I had to figure out a way to get the buttons to rest above the circuit board and be able to be pressed down by prototyped buttons. What I did from this point was cut out a piece of acrylic on the laser cutter and designed it so it could slip over the pegs and rest above the circuit board.

Prototype Controller - Wired Up

Now that the wiring was complete, it was time to test the controller. I went home and promptly booted up my Xbox…but the controller would not connect wirelessly. No problem, I have a usb connection for it. So I plug the cable in and reboot my Xbox. The result it not what I expected… Red Ring of Death. Oh no! I panicked at that point and promptly unplugged it fearing I had ruined my system. I rebooted the system and to my relief it works just fine. That means there was a problem with the controller itself. I figured using a wireless controller was going to be too difficult with this project, so at this point I’m in the process of using a wired version as I won’t have to deal with a battery (which could have caused the problem).
Stay tuned for more as this project begins to make some real progress!

Prototype Controller Shell

-Mike

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For anyone looking for a good site to learn about laser cutters and cool projects, the Ponoko blog is excellent.

If you’re getting technical, here’s a great article on how much volume the laser burns away when cutting acrylic (aka the width of the laser’s kerf).

Ponoko also operates a store and laser cutter service if you’re in the market (like after graduation when you can’t use the AOC’s laser cutter anymore…).

Chad

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(via swiss miss)

Don’t forget – The Service Bureau makes buttons for $0.30/$0.25 each, no minimum.

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We’ve recently made a small but important change to our laser cutter reservation rules; previously, laser cutter reservations had to be made at least 24 hours in advance, but we’ve knocked it down to just three hours.

This is in thanks to our awesome auto-updating laser cutter reservation schedule, as well as our new digital signage which displays the current day’s laser cutter schedule for all to see at the AOC.

This means our users can now make reservations on the same day, without having to plan ahead an entire 24 hours.

w00t!

-Chris

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I should start off by saying that while we now more or less compete with services such as lulu.com and blurb.com, the Service Bureau’s bookbinding service is not meant to replace the need for those services entirely. In fact we feel that, like our button-making, we may even drive more business to our competitors in the long run, which would be great. Our purpose is to fill a niche and make available a specialized service to the SAIC community that can’t be found elsewhere.

We can’t be everything to everyone, and there are things that Lulu and Blurb can do that we can’t (such as distribution, shipping, online storefronts, ISBN numbers, large quantities, hard covers, etc).

On the other hand, there are things we can do that they can’t: Provide customer service, print on a wide variety of materials at a higher quality, bind nearly anything, provide soft-proofing (soon), etc. Does this mean every artist book made at SAIC should be perfect bound at the Service Bureau from now on? I hope not. Are we the only option in town? Definitely not.

So without further ado, here’s how the introductory pricing will work:

  • To initiate a binding job, please talk to a staff member to get a quote and get all the details straight. Our pricing depends on the size and quantity of the book, so we’ll need to calculate your quote for you until the documentation is ready.
  • We’ll need your files in PDF format, both a file for the inner pages, and a file for the cover/spine/cover. We can help you with this, and documentation is in the works.
  • All bound books carry a $5 binding service fee, which covers the additional setup (and there’s a lot of setup on our end), binding, and trimming.
  • Pages printed as part of a bound book will be charged at a special rate. Here are some examples:
    • qty: 1-9 x 30 page book = $18.50 (Blurb = $22.95, Lulu = $11.90)
    • qty: 10-50 x 30 page book = $17.00 (Blurb = $20.66, Lulu = $11.90)

The pricing is actually much more complicated than this, but you get the idea. So now you’re
thinking, “why wouldn’t I just go to Lulu?” Well, keep in mind these details about Lulu:

  1. They have a choice of two kinds of paper: “standard” and “publisher grade” (thin). We’ll print on anything that we carry. We’ll also bind things that you bring in, so your book could be made of nearly anything. So far we’ve noticed that inkjet-printable canvas makes a great cover…
  2. They also have a 32 page minimum. We have no size, quantity, or page minimum, though less than 1/8″ spines start to look a little funny.
  3. They also have 10 sizes to choose from, which is not too shabby, but we have no set sizes, other than that our binder can only handle a spine up to 12″ tall. You can create your file in any program you want (but please give it to us as a high-quality PDF with fonts embedded). We’ll even round the corners of the book if you want. Hell, why not make your cover on the laser cutter?
  4. If you buy a book from Lulu and there is a problem, here is their Return Policy. Note the part where it says: “Note: Because of the production expense of print on demand manufacturing, Lulu cannot cancel orders, accept returns or provide refunds on these products.” Here is our Reprint Policy. Note where we say, “We will check your submitted file and the output in question to the best of our ability. This is not a guarantee that we will catch your mistakes or technical problems, but we do our best to avoid them. We will take responsibility for any defects we cause in your output, whether they be technician error or equipment failure. There are three options in these cases where the SB/AOC is at fault
  5. Still not convinced? See this and this. More examples of SB quality and options to come.

There is obviously a lot more fine print to our services than I can cover here, so stay tuned. We’re also working on documentation on how to prepare your files.

Chad

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We’ve just released pricing for our new Epson 9900. You can see it here.

After loads and loads of tests and profiling, we’re seeing better color, and much better sharpness than any inkjet printer we’ve ever had. Even better than the 11880, which is nothing to sneeze at.

So next time you’re at the Service Bureau, say hello to our new top-of-the-line 9900. Maybe Michael will even show you a comparison print. He has quite a few:

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Epson 9900 Test and Comparison Prints

More details on this printer to come.

-Chad

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modern wing

modern wing with mock-ups

A question we are often asked at the Service Bureau is, “what’s the biggest job you have ever printed?”.  The answer to the question is simple: The Art Institute of Chicago. Or more specifically, The Modern Wing.

modern wingD48772_002D48772_001

modern wing with inkjet mock-ups

Last summer, when the modern wing was preparing to open and the curators were setting up the galleries in their new space, they needed printed mock-ups (or maquettes) to help visualize where the (sometimes massive) works of art would hang.  Needless to say they needed to be life sized and perfect color copies.

The Service Bureau was up to the task. Working in conjunction with the museum’s imaging department we created a perfect replica of every piece that was to be hung in the new space (upwards of 300 works of art!).  The Service Bureau was excited and proud to be at least a small part of such a historic event.

printing on our Epson 11880

printing on our Epson 11880

Whereas the Modern Wing maquette job was Service Bureau on a massive scale, we take the same time and energy we put into this print job as we do any job.  When bringing your file to the Service Bureau to be printed you can be assured a professional level of quality as well as support.

Hey, if we are good enough for the museum…what do you think we can do for you?

-michael


modern wing with inkjet mock-upsmodern wing with inkjust mock-ups

modern wing with inkjet mock-ups

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